Privacy Policy

Thank you for choosing to use TravelingMondo.com (“we,” “us,” or “our”). We understand that privacy is important to you, and we are committed to protecting your personal information. This Privacy Policy (“Policy”) describes how we collect, use, and share your personal information when you use our website, mobile application, and related services (collectively, the “Services”).

By using our Services, you agree to the collection, use, and sharing of your personal information as described in this Policy. If you do not agree with our policies and practices, do not use our Services.

Changes to the Policy:

This Policy may change from time to time. We encourage you to review the Policy whenever you access our Services to stay informed about our information practices and the choices available to you.

Information We Collect and How We Collect It:

We collect several types of information from and about users of our Services, including:

  1. Personal Information: This includes your name, email address, and phone number, which you provide when you create an account, make a reservation, or contact us.
  2. Payment Information: We collect payment information, such as your payment card number and expiration date, when you make a reservation or purchase a product or service through our Services.
  3. Device and Usage Information: We automatically collect information like your IP address, browser type, device type, location, and language preference as you use our Services.
  4. Information about Your Use: This includes data related to your use of our Services, such as your search queries, the pages you visit, and the dates and times of your visits.

We collect this information:

  • Directly from you when you provide it to us.
  • Automatically as you navigate through our Services using technologies like cookies, web beacons, and similar technologies.

How We Use Your Information:

We use the information we collect to provide, maintain, and improve our Services, and to personalize your experience. Specifically, we use your information to:

  1. Process and Fulfill Reservations and Transactions: To facilitate your bookings and purchases.
  2. Respond to Inquiries: To provide customer service and respond to your inquiries and requests.
  3. Promotional Communications: To send you promotional materials, newsletters, and other communications about our products and services, or those of our partners.
  4. Analytics: To analyze your use of our Services and measure the effectiveness of our marketing efforts.
  5. Security: To protect the security and integrity of our Services.

How We Share Your Information:

We may share your information with third parties in the following circumstances:

  1. Service Providers and Partners: We share your information with service providers and partners who perform services on our behalf, such as processing payments, hosting our website, analyzing data, and providing customer service. These companies are required to protect your personal information and are not permitted to use it for any other purpose.
  2. Legal Obligations: We may share your information with law enforcement, government agencies, or other third parties when we are required to do so by law or in connection with legal proceedings.
  3. Business Transfers: We may share your information with third parties in connection with a merger, acquisition, or sale of all or part of our business.

Data Retention:

We retain your personal information for as long as your account is active or as needed to provide you services. We may also retain your personal information for a longer period of time to comply with legal obligations, resolve disputes, or enforce our agreements.

Your Choices and Rights:

You have certain choices and rights regarding the personal information we collect and use. These include the following:

  • Opt-Out of Promotional Communications: You may opt out of receiving promotional emails or texts from us by following the instructions in the communication or by updating your account settings. Please note that you may still receive transactional or account-related emails or texts from us.

For any questions or concerns about our Privacy Policy, please contact us at [email protected].

Last Updated: 2023

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